Recently I needed to edit a complex pdf form. t was urgent and I needed the document. I used freepdfconvert to convert the file, to do that, contrary to the name, I had to pay $9 for a months membership.
A number of pages were converted as images and not editable text. Very disappointed, I emailed Batsoft.com support, asking for a refund asx theie conversion was unusable for me - they asked for the pdf to be sent to them. The subsequently responded:
"Your PDF has images(scanned document) and these images correctly was
placed in your word document. This is not our service fault, your PDF
was such structure."
I am still due the $9.
Complaint lodged at the Complaints board
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