Thursday, November 5, 2009

Wahl very professional



I have a Wahl clipper blade which broke recently. I emailed Wahl who quickly identified that the blade was not staying on because of a broken plastic lug. I mailed them just the head which the fixed repaired and mailed back to Ireland for £7.13.

Monday, November 2, 2009

Altitude/North Face Europe



My experiences with North Face in the USA & New Zealand have been brilliant, they foxing damaged tents on a number of occasions for free. Our Trailhead 8 failed at ome of the poles this summer with the fabric ripping. I emailed North Face Europe about it and when I got no response I contacted North Face USA who said I should deal with Europe and forwarded the email to North Face in Italy. I never heard form them.

I brought the tent into Altitide in Waterford who could not have been more helpful. Eamon explained to me that the European North Face was a completely different company than in the states. Eamon ended up pressuring them every day for a week to open a repair for my tent and duly got it sent away and I have it back no perfectly repaired.