Monday, October 19, 2009

Outdoor Designs Logistics


I purchased a Lightwave Trek 2 tent in 2005. I used the tent in the 10-20 night range since then, closer to the former, prior to one of the fly zips failing in 2008 but forgotten about until used again in September 2009.

Outdoor Designs Logistics own the Lightwave brand and after a couple of mails with their distributor, Scottish Mountain gear, it was established that on the first generation T2 tents there was a fault with the zip sliders. Outdoor Designs Logistic are based in France and replaced both zip sliders under Lightwave warranty and mailed back, the tent free of charge, via Scottish Mountain Gear, by recorded delivery with Royal mail.

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